AI Restaurant Receptionist

Overview

Answers every call during peak hours, manages reservations and waitlists, processes takeout orders, and sends confirmation texts - in English, Hindi, or Telugu.

Zero missed calls during peak hours

Restaurants lose revenue when phones ring busy during service. The OpsBrain AI Restaurant Receptionist answers every call, manages reservations and waitlists, captures takeout orders, and sends confirmation texts — freeing hosts to focus on in-house guests.

Toast POS, OpenTable, and SMS integrations keep front-of-house systems aligned without manual re-entry.

Key capabilities

• Answers every call during peak dining hours
• Manages reservations, waitlists, and takeout orders
• Sends confirmation texts in English, Hindi, or Telugu

Integrations

AI Restaurant Receptionist connects to your existing stack and syncs every call, note, and outcome in real time.

Explore related workflows

• 24/7 Inbound Support

  Never miss an inbound call. OpsBrain AI employees answer 24/7, resolve tier-1 issues from your knowledge base, and escalate to humans with full context.

• OpsBrain AI homepage

  See the full platform for lead calling, support, and CRM automation.

• Platform overview

  Discover, engage, automate, and hand off across your revenue funnel.

Frequently asked questions

Can the AI handle takeout and delivery orders by phone?

Yes. Menu items, modifiers, and pickup times are captured during natural conversation and pushed to Toast POS or your order system.

Does it integrate with OpenTable for reservations?

Yes. Real-time table availability and waitlist positions sync with OpenTable and SMS confirmations go to guests automatically.

Can it answer in Hindi or Telugu for local guests?

Yes. Multilingual reception flows cover English, Hindi, and Telugu — common for hospitality teams serving diverse neighborhoods.